Last Updated: 30/12/2025
Introduction
FMS Franchise Africa (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website and use our services (collectively, the “Site”).
By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.
We may update this Privacy Policy periodically. Updates will be reflected in the “Last Updated” date above. Your continued use of the Site constitutes acceptance of any changes.
Information We Collect
We collect personal and non-personal information to provide services, improve user experience, and comply with legal obligations.
1. Personal Data You Provide Voluntarily
- Identity Data: Full name, company name, job title.
- Contact Data: Email address, phone number, and any information you submit through forms.
- Business Data: Industry, franchise interests, geographic preferences, and growth goals.
- Communication Data: Messages, inquiry submissions, and other information shared through direct communication with us.
2. Automatically Collected Data (“Derivative Data”)
When you access the Site, we may automatically collect:
- IP address, browser type, device type, and operating system.
- Date and time of visits, pages viewed, referring pages, and clickstream activity.
- General location data inferred from IP address (approximate region), where permitted.
3. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Recognize repeat visitors and remember preferences.
- Analyze traffic and improve Site performance.
- Support analytics and security monitoring.
You can control cookies through your browser settings. Disabling cookies may affect certain Site features.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide requested services.
- Improve the Site, content, and user experience.
- Communicate about updates, services, and relevant business information (you may opt out anytime).
- Maintain security, prevent fraud, and troubleshoot issues.
- Comply with legal obligations and enforce our policies.
How We Share Your Information
We do not sell your personal information. We may share information only in the following situations:
- Service Providers: With trusted vendors that support website operations, analytics, marketing tools, and communications, under confidentiality obligations.
- Legal Requirements: If required to comply with law, regulation, legal process, or governmental request.
- Protection of Rights: To protect our rights, safety, and property, and that of our users.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or legitimate business needs.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location and applicable laws, you may have rights to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Email: [email protected]
Phone: +1 246 828 8984
Franchise Development Inquiries
For inquiries related to franchise development in Africa, please contact:
Shawna Rollins
Phone: +1 246 828 8984
Location: Barbados
Email: [email protected]